Questions & Answers
Frequently Asked Questions
Everything you need to know before your first visit.
- Is this service really entirely free?
- Yes! Thanks to local donations, community grants, and our national partnership, there is absolutely no cost to our guests.
- Do I need to bring my own soap or quarters?
- No. We provide all necessary laundry detergents, fabric softeners, and the exact funds needed to run the machines. Just bring your unwashed items.
- How does the national partnership work?
- Our local chapter operates independently to serve our specific neighborhood needs, but we operate under the guidance, administrative structure, and shared mission of our national organization to ensure safety, transparency, and high standards of care.
Still have a question? We’d love to hear from you.
Contact Us